Many people choose to be entrepreneurs because they want to be their own bosses. It does sound better when you are the jefe, rather than spending your day at someone’s beck and call.

Being in business means dealing with plenty of things, and one of them is the clients. They are vital. While some are unreasonably crazy, it is necessary to record their concerns all the same, and in order for this to be done, the business owners need to have Complaint Forms.

General Consumer Complaint Form

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Basic Consumer Complaint Form

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General Employee Complaint Form

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Simple Workplace Relations Complaint Form

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The Various Types of Complaints

Like it or not, complaints contribute to improvement. Without them, nothing can be accomplished.

Not all complaint forms are customer-service exclusive, though. One can file against a police officer as well. There is a form you can fill out against abusive police officers who do not live up to their “To serve and protect” motto, but let us focus more on the consumer’s side of the page. The following are kinds of complaints a business handler should be aware of:

  • First-time Complaints – These types of complaints are, as the name suggests, from the new customers, and any statement from them regarding an unsatisfactory product or service should be ironed out asap.
  • Public Complaints – This is the type consumers bring out to the public, and in this day and age, to social media platforms (e.g., Facebook, Twitter, and blogging). Like all complaints, this should be clarified as well, and, of course, be rectified immediately.
  • Serial Complaints – This is a repeated grievance made by the same consumer or several consumers about your product or service, though this needs to be checked further because this might be a possible instance of exploitation from opportunists; but of course, let them know you still have the upper hand.
  • Good Customer Complaints – Yes, even the frequent patrons can likewise report something they believe is awry. These should be taken into serious consideration as well, lest you run the risk of losing them eventually.

You can view our Official Complaint Forms, and one of these is the form you can fill out against the armed officers that was touched upon previously.

Printable Police Complaint Form

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Free General Complaint Form

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General Complaint Form Example

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Sample General Complaint Form

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What a Customer Has in Mind Is Equally Important

The Americano arrived later than promised by the barista. You called the latter’s superior, chided them both, then as a compensation, they offered any of their products of your choice, regardless of the price. You declined, because you are not an exploitative opportunist like some customers. You instead chose to leave a bit of feedback, using Customer Complaint Forms, specifying the delayed service. But you still keep your composure, so as not to show the crew in a bad light, and you know the management will even be grateful for your comment/s.

In the end, it helps to put into practice what Alan Weiss said: “Ask your customers to be part of the solution, and don’t view them as part of the problem.”

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