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Support request forms are used by companies to document the type of service that their clients, members, and customers need in lieu of the transaction that they had conducted with them. The form will allow the requestor to fill in relevant data and information that the company’s support staff or team can use.

Types of Support Request Forms

Assault Support Request Form – This is the type of support request form that the military or the safety and security officers use. In this type of form, the details of the support needed will be stated such as the description of the mission being conducted, the location of the mission where the support service or personnel will be sent, as well as the priority level of the mission.

Assault Support Request Form

Event Support Request Form – Just like an event proposal and an event sponsorship form, this document is to be used to inform an organization about the details of the event and the support or additional help needed for the success of the event. The information which will be collected in an event support request form would include the proposed date, title, location, and objective of the event as well as the name and contact information of the volunteer event organizer. Moreover, the frequency of the event and the type of audiences expected to be at the event will also have to be indicated along with the proposed activities which will be part of the event.

Event Support Request Form

Instructional Coach Support Request Form – If a teacher in an educational institution will be needing the expertise of a coach or other party, then an instructional coach support request form must be filled out. The teacher will need to state his name, the grade level and department that he is assigned in, as well as the best time that he will be meeting with the coach. Additionally, the areas or topics that the teacher is interested in discussing with the coach will also have to be indicated in the form along with the services that he wants to receive from the coach as part of the support that he is requesting. After the teacher fills out the form, he must submit the form to the authorized personnel of the institution so that the coach can confirm the meeting date and the resolution for the teacher’s request.

Instructional Coach Support Request Form

Technical Support Request Form – Customers of business companies and vendors should use this form whenever there are concerns and problems which arise after purchasing and using the company’s products. In the form, there are four sections to be completed by the customer or the requestor of the technical support. The information of the requestor will be the content of the first section such as the requestor’s name, address, P.O box, phone number, and email address. The description of the technical support to be performed by the company and the descriptions or the details of the product including its model number will be stated in the second section of the form. The third section of the technical support request form collects the service and billing recipients while the purchase order number and the signature of the customer will have to be indicated in the last section.

Technical Support Request Form

Tuition Support Request Form – Companies who include educational programs and support as part of their employment benefits must have this type of support request form. The employee will only have to complete the first section of the form which is allotted for documenting his personal information. The two other sections of the form are to be filled out by the company’s administration and the medical center representative who have conducted a physical exam to the employee.

Tuition Support Request Form

Visa Support Request Form – This type of form can be found in hotels who offer visa-related support services to their guests and clients. The guest who will be requesting the support or aid of the hotel will have to disclose his arrival date, departure date, reservation confirmation number, name, passport number, citizenship information, as well as his date of birth and credit card number. In order to complete the form, the guest must affix his signature and state his email address, fax number, and telephone number.

Visa Support Request Form

Importance of Support Request Forms

With the right type of support request form, an organization will be able to identify the classification of the support that the requestor wanted to have along with the details of the support. In addition, a support request form can also be used by an organization in determining and recording whether the support was provided or not.

Support Request Form Sample

Support Request Form in DOC

Clinic Support Request Form

Support Request Form Tips

Keep the tips in minds when creating and when using support request forms:

Know the subject of the request form

The title or the type of support request form to make should be based on the central subject or topic to be disclosed by the requestor in the form. Most importantly, the title of the form should also be direct, minimal, or must not be lengthy for easier identification of the users.

Only make entry fields or allocate sections for relevant data and information

The information to be collected in the form should be beneficial for the support team or the support provider. Some of the data to collect would include the descriptions of both the issue and the support needed by the requestor and the requestor’s contact information which can be used by the organization to reach out, acquire feedback, and conduct follow up procedures in lieu of the request.

And lastly, a support request form should also be created in different formats such as in “.DOC” and in “.PDF” format. Each format variety is accompanied by varying advantages. A support request form in “.DOC” or word document file format is suitable for organizations who prefer to use printed forms while support request forms in “.PDF” or portable document file formats are preferable for online or electronic forms wherein the users will only have to fill out the form with an electronic device and submit the form via email.