To assure a person’s satisfaction is not an easy job to do due to the varying levels of a person’s preferences. According to a survey, there are about seventy percent of clients who leave their providers or businesses a review. These reviews and feedback, however, are a mixture of positive and negative thoughts.

There are a lot of forms and documents which can be used to gather the client’s, guests’, and customers’ voices or comments. One known form is a Complaint Form which focuses on the user’s negative and unsatisfactory remarks.

Complaint Report Form Sample

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Reporting a complaint to a department or company will require the complainant to fill out a Complaint Form or a Complaint Report and wait for a specific period before his complaints will be raised with a solution. The form will have the complainant’s information, the name of the person whom he is complaining about, and the particulars of his complaint. Some Complaint Reports have an attached Authorization to Release Information Form which is often needed to grant a permit for the company in doing an investigation of the complaint. The Release Form will allow the company to obtain records, provide documents to the involved people, disclose information, and fully use the statements on the form for the investigation.

Affidavit of Complaint Sample

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A complaint may also be done without the use of a ready-made form but should have the particulars necessary for legal matters. With the complete narration of the complainant, an Affidavit of Complaint can be submitted and will be accepted by whoever is the addressee. Generally, an Affidavit is a written statement which will indicate the incident wherein the user of the document is involved. The form is often used by government authorities for the citizens who have violated the law, such as rules regulating the care for pets and other animals from a state’s Animal Services Division. The affidavit will need to be notarized by a notary public to have it legalized.

Complaint Registration Form Sample

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Ten Tips for Filling Out and Filing a Complaint Form

  • Confirm that you have done a transaction with the company whom you address your complaint.
  • Scan through the Consumer Protection Act of your state to know your complaint level.
  • Maintain all the connections between you and the company
  • Identify your complaint reasons.
  • State and introduce all the involved parties in the complaint.
  • Gather your pieces of evidence and proof to strengthen your complaint statements.
  • Mention why the other party is liable.
  • Seek advises and help from lawyers and attorneys in the event that the Complaint Form will be subjected to a court trial.
  • Attend court hearings and always bring the necessary paperwork.
  • Assure that your intentions for your complaints are clearly stated and showed in court.

Complaint Verification Form Sample

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Verification is another process which is necessary for submitting a complaint. With this, a Complaint Verification Form will aid the complainant and the other parties to review the contents of the complaint. It will highlight the allegations of the complainant about the incident and the statements for the side of the other party.

School Complaint Form Sample

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School administrations also prepare and use a type of Complaint Form. Specifically, a School Complaint Form will deal with the issues relating to the concerns of the students and the school employees. Most reasons for the complaints are due to the unsatisfactory school facilities and equipment. In this case, a School Bus Complaint Form will be needed to be filed by the complainant, commonly a student or a parent, to school’s Transportation Director.

Student Complaint Form Sample

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Since School Complaint Forms mostly deal with the facilities of the school or university, a Student Complaint Form will focus on the various complaints of the students which may include their complaints about the teachers, the staff, and the university itself.

Former and registered students are the users of the Student Complaint Form. Each school has different policies about handling complaints and requests, and one of the common policy is about the period of complaint submission. A maximum of seven days after the day of the incident will be observed to validate a complaint. In case that the complaint has been submitted after the seven-day period, the complaint will be deemed as invalid and will no longer be subjected to further investigation and acknowledgment.

Three Reasons that Invalidates a Student Complaint Form

  • If the complaint is due to academical judgments and preferences.
  • If the reason for the complaint is about another student’s action.
  • If the complaint is about the University’s system procedures relating to Student Applications and Enrollments.

Member Complaint Form Sample

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In terms of organizations and other associations, a Member Complaint Form will be used to address a complaint about one of the members of the group. This Complaint Form is used whenever there is dissatisfaction with the treatment that a member showed, privacy complaints, alleged violations and an abusive act done by the member.

Landlord Complaint Form Sample

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Having a rental business demands the landlord or the property owner to request particular actions for the renter. However, not all renters and tenants are responsible enough to pay the rent on time or submit with the landlord’s requests. When a tenant is showing behaviors which trigger the landlord’s anger and dissatisfaction, the landlord can then fill out a Landlord Complaint Form. This will lay out the terms and reasons for the landlord’s complaint and what the possible solutions are for the issues.

Tenant Complaint Form Sample

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When it comes to tenancy, the involved parties have their rights and obligations stated in their Tenancy Agreements. One of these rights allows both parties to speak out their thoughts and suggestions about the tenancy. Landlords may be the evident people who present a complaint but tenants also use a specific form for addressing their rental concerns to the landlord. With a Tenant Complaint Form, the landlord can evaluate and view the reasons for the tenant’s complaints.

Noise and overcharging are two of the known reasons why a tenant will submit the Tenant Complaint Form to his landlord. Although some complaints may be difficult to assure a resolution, as long as the source of the complaint will be identified by both parties, creating a solution may become easier. With regards to overcharging issues, the Tenant Complaint Form must contain the specific time-range or months wherein the tenant is complaining about the increased tenancy payments and fees. This will include the Security Deposits, monthly rental payments, the list of evidence, and the tenant’s affirmation.

Eviction Complaint Form Sample

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It is vital for landlords to choose the right tenant for their property and not simply picking unknowingly from the names stated on a Rental Application Form. This is to assure that the chosen tenant is responsible, and is not an offender of the law. Nonetheless, there are a few landlords who forgot the significance of screening the tenants, therefore, causing them to face future problems and repetitive tenancy issues.

When the tenant’s actions are going out of hand or control, the landlord has the power to evict and terminate the tenant. But then, not all tenants easily understand an Eviction Notice and still continues to stay in the property. In this case, the landlord may raise his concerns to the higher court and submit an Eviction Complaint.

Financial Complaint Form Sample

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Another Complaint Form which deals with payments and financial matters is a Financial Complaint Form. This is addressed to Financial Services Providers who have failed to provide adequate and satisfying services to their clients. Private companies, individuals, traders, clubs, trusts, partnerships, and charities are allowed to submit the complaint. Compared to other complaints, the validity period allowed for submitting the complaint is a maximum of six years.

Hotel Tax Complaint Form Sample

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Other than organizations, institutions, and agencies, hotel managements and businesses also use Complaint Forms for their guests and partners. It is essential that the answers of the complainant should be in full detail and well-described to aid the authorities in solving for the complaint.

Hotel Guests Complaint Form Sample

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Hotel managements may also complain to their government about the taxes that they are paying for the business. With this, a Hotel Tax Complaint Form will be filled out with the appropriate information.

What’s In a Hotel Tax Complaint Form

The Hotel Tax Complaint Form will also have few details found on a Tax Form. However, it will include the reasons for having the complaints. Here is the inclusion of a Hotel Tax Complaint Form:

  • The type of government where the hotel is mandated under.
  • The government’s tax imposed for the hotel businesses in their location.
  • The specific regulation stating the mandated taxes for the hotel.
  • The information of the complaint.
  • The hotel management’s description of the complaint.
  • The possible documentations to support the complaint.
  • The exact amount of the complaint filing fees.

With regards to the complaints of the hotel guests, a Hotel Guest Complaint Form will be needed. This will indicate their room numbers or the types of facilities they have used during their stay and the details of their complaints. It is best that when receiving the Complaint Form, the manager must isolate the guest from the crowd, talk about his complaints and what the guest expects for the hotel to do in addressing the complaints.

The most known quality of a hotel which is prone for guests complaints is the cleanliness of the premises and the rooms. This because clients and guests expect the hotel management to have completely done a cleanup and maintain the conditions of the hotel furniture.

Employee Complaint Form Sample

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Aside from Guests and the management, employees also use the form to state out their criticism and concerns about their employer or the company. The Employee Complaint Form and the Staff Complaint Form are the specific documents to cater the thoughts of the employee, staff and the other parties involved. For workplace-related complaints, a Workplace Complaint Form is a necessary document for the issue.

Workplace Complaint Form Sample

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Sections Found In a Workplace Complaint Form

Workplace Complaint Forms may vary but there are more or less five sections which are important to be included in the form. Listed below are the following sections:

Section 1: The Complainant’s Information and Details. This includes the name of the complainant and a few personal information with his specified position in the company.
Section 2: The Employer’s Details. This will have the employer’s business name, business address, and the contact information.
Section 3: The Complaint. This area is designated for the description and the details of the employee’s complaints.
Section 4: Confidentiality Agreement. This will provide an option for the employee whether he will allow the higher authority ti contact his employer or if he will not.
Section 5: The Declaration and Acknowledgment. This will have statements which are similar to an Affidavit Form wherein the complainant swore that he stated and answered the document with the best of his knowledge.

Service Complaint Form Sample

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Though a Vendor Complaint Form may cater both products and service complaints, it will be helpful if the complainant will be using separate forms for different complaint matters. A Service Complaint Form will be the appropriate document to be used when objecting about a vendor’s services. This form will also be used by citizens of the state in complaining about the government services and all other organizations who provide client services. It may be regarding about the process of an organization, the department handling the services, and the personnel who are assigned to do the service on a particular day.

Additional Documents Needed in Filing a Complaint

Complaint Forms which are completed and filed will undergo and assessment and investigation. But since there are complaints which are known to have been the result of personal conflicts, additional documents and attachments are needed to supply a set of evidence. The documents may include the following:

  • Receipt and Invoice Forms. This will be needed for complaints relating to products and services provided to a client.
  • Images and videos. When dealing with complaints about a person’s behavior, a recorded evidence such as a recent photo of him caught in the act of abusing a co-worker will aid in having a strong evidence for the complaint.
  • Financial Forms and Statements. These documents will be helpful for complaints which involve monetary values.

Vendor Complaint Form Sample

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Vendor Complaint Forms are another type of Complaint document which states the judgment and objections of either a government agency or a client against a vendor or a seller. Normally, the subjects of this document are about the payment complaints and the products bought by the customer.

Maintenance Complaint Form Sample

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Different forms are used by service providers who grant different services. For Maintenance Service Providers, a Maintenance Complaint Form will state the type of property being maintained. This form is one of the Maintenance Forms which are needed and should be kept as a company record. By knowing the kind of maintenance service which was the subject of the client’s complaints, the maintenance company will be able to foresee the answers for problems which may arise in the future.

Customer Complaint Form Sample

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Bank tellers are not exempted in receiving complaints from bank account holders or customers. The Bank Customer Complaint Form will have the customer’s account numbers, bank information, and the nature of the complaint.

In some states, a Federal Reserve encourages their citizens to file a Complaint Form to a bank in the event that the account-holder saw an unfair treatment and misleading statements made by the bank. These complaints can be filed online or on site at the office of the agency. The known cause for filing bank-related complaints is due to the process of managing an account, such as starting to open a new bank account or closing one.

Investor Complaint Form Sample

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Banks not only face complaints with regards to their services but also with regards to the people who invested in various companies affiliated with them. With this situation, an Investor Complaint Form is required to indicate the nature of the complaint which may deal with the debentures, shares, receipts, deposits, investment returns, and transfers.

Consumer Complaint Form Sample

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Consumer Complaints versus Consumer Complaints

Though the two words, customer, and consumer, are commonly used interchangeably, these are terms with highly different definitions. A customer is a person who buys the finished product of a seller while a consumer is a person who requests for product particulars. In the sense of Complaint Forms, a Customer Complaint will have the information regarding the product’s poor quality, while the Consumer Complaint Form, on the other hand, will state the consumer’s dissatisfaction with regards to the results of his request and the processes associated with it.

Patient Complaint Form Sample

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In the medical field, Complaint Forms will aid the management to know what their patients are needing and expecting in return for their medical payments and fees. The Patient Complaint Form is used commonly used to indicate a complaint about the hospital’s premises, and the safety of the surroundings.

Three Main Objectives of a Complaint Form

Wherever sector or area a Complaint Form will be used, it will be obvious from the user that most Complaint Forms have similar attributes and requirements. This is because a complaint form’s objective is:

  • To properly address who is liable.
  • To fully indicate the details of the incident which became the cause of the complaint.
  • To state answers and resolutions for the resolution of the parties involved.

Medical Complaint Form Sample

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Complaining on behalf of the complainant is possible and made valid in some Complaint Forms such as a Medical Complaint Form. There is a page of the form which is for the third party complainant which requires a Patient’s Authorization at the last part of the form with the patient’s signature.

Insurance Complaint Form Sample

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Insurance companies, agents, navigators, and assistants may be subjected for a complaint in the event that a consumer had problems with the benefits or the insurance coverage allocated to him. The Insurance Complaint Form will specify the insurance holder’s coverage type and the insurance company whom he is complaining about.

Discrimination Complaint Form Sample

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Complaint Forms are also used to deal with actions of discriminating people, harassing, and even ruining the privacy of other entities. Specific Complaint Forms will be created to address these three actions:

  • Discrimination Complaint Forms – This sort of document is commonly used in work areas and employees. It will have a list of possible discrimination that the complainant suffered during a specified time. The form will indicate whether the discrimination was done during the delivery of the services or during the employment period.
  • Harassment Complaint Form – This document is often enclosed together with the aforementioned Discrimination Complaint. It will indicate the full name of the person harassing the complainant and the details of the incident.
  • Privacy Complaint Form – This is used when a complainant is dealing with the action of another entity regarding his information being disclosed without granting a permission. Confidential and classified information are often the subjects of why this complaint form is evidently used.

Harassment Complaint Form Sample

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The Rights and Responsibilities of the Complainant

In different states, a complainant and the other party have varying sets of rights and responsibilities. Here are some of the known rights for a complainant:

  • The right to have an attorney. In the event that the complainant will want the attorney to be his representative in the trial, he must prepare a Representation Agreement to be signed by both of them to legalize the attorney’s representation.
  • The right to discontinue. This refers to the complainant’s right to close and end the complaint even if a solution was not yet received.
  • The right to be notified. Similar to all other people involved in the complaint, the complainant has all the right to be notified when it comes to hearings and meetings about the complaint.

The legality level of each Complaint Form will vary on the document itself. If the document contains sections and information which are deemed as vital to acknowledge it in the legal setting, then it shall need a notarization and an attorney to aid an individual’s complaint.

Legal Complaint Form Sample

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The complainant may also use a Legal Complaint Form to acquire a better document which is valid for courts and jurisdictions. This Legal Complaint Form will have a set of instructions, the information about the involved people, and a set of Questionnaire for the user of the form. The user’s contact information is needed to complete the form in order to let the authorities reach out to the user and inform him about the developments of his complaint.

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